Welcome! This page is your go-to resource for helpful answers about our services, warranty, and repair process. We want to make sure you have all the information you need to feel confident in choosing us for your tech repair needs.
A: We repair a wide range of electronic devices, including smartphones, tablets, computers, laptops, Apple Watches, and game consoles. We also specialize in drone and smart home installation services. For a full list of devices and services, please visit our Repair a Device page.
A: We offer a Lifetime Warranty on parts and labor for all our repairs. This covers any issues that arise from manufacturer defects or our workmanship. It does not cover physical or liquid damage. You can find more details on our About Us page.
A: No, we welcome walk-ins at our location. However, you can Book an Appointment to guarantee a dedicated time slot and get in-and-out service quickly.
A: Most common repairs, such as screen replacements and battery swaps, are completed in 30 minutes to 1 hour. If we need to order a part, we can often get it overnight and have your device fixed the next day.
A: We work to keep a comprehensive inventory of high-quality parts. In the rare case that we don't have a part in stock, we can get the parts overnight to ensure your repair is completed as quickly as possible.
A: Yes, we provide free diagnostics for all devices. Our technicians will assess the issue and provide a clear, no-obligation repair quote before any work is done.
A: Yes, our computer repair services include diagnosing and fixing issues like slow performance and virus removal. Our experts can get your computer running like new.
A: Bring it to us for a free diagnostic. Our technicians can pinpoint the issue, whether it's a battery problem, charging port issue, or something else, and provide a clear repair plan.
A: Yes, we are experts in Apple Watch repairs, including screen damage, battery problems, and liquid damage issues. Visit our Apple Watch Repair page for more.
A: We repair all major gaming consoles, including PlayStation, Xbox, and Nintendo models. We can handle issues like HDMI port replacement, overheating, and power problems.
A: Yes, we accept devices in all conditions. You can get a fast cash offer for your old, broken, or unwanted device. Learn more on our Sell a Device page.
A: Yes, we do! You can trade in your old or broken device and use its value towards a new device purchase or a repair.
A: Yes, we offer a wide selection of certified pre-owned and refurbished smartphones, tablets, and other devices at unbeatable prices. Each device is fully inspected and comes with a warranty. Explore our inventory on the Buy a Device page.
A: Our expert technicians are trained to handle your device with care and prioritize your data privacy. For security, we recommend backing up your data before bringing your device in, but we will do our best to recover data in cases like water damage.
A: Our customers love us for our quick turnaround times, transparent pricing, and our Lifetime Warranty on repairs. Our expert technicians are highly skilled, and we strive to provide the best customer service in Charles Town.
A: While not explicitly on the site, our services are designed for businesses as well. You can Contact Us directly to discuss how we can meet your corporate repair needs.
A: Yes, we have expert technicians who specialize in drone repair services for all major brands, including DJI and Parrot. We use only manufacturer-approved or premium parts.
A: We offer a responsible Electronics Recycling program to help reduce e-waste. You can drop off your old smartphones, computers, tablets, and drones, and we will ensure they are recycled in an environmentally-friendly way with secure data wiping.
A: Yes, our certified technicians offer professional smart home installation services. We can seamlessly integrate everything from voice assistants to security systems to create a connected ecosystem for you.
A: The fastest way to get a price is by using our Instant Quote tool on our website. You can also call us at (304) 814-2261 for more details.
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96 Patrick Henry Way, Charles Town, WV 25414, USA
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